- Description
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The price of our products is tax-free.
Additional tax points are added for invoicing. Contact customer service for details.
1. Genuine products from manufacturers
our products are original authentic factory direct sales. All accessories are handmade, with guaranteed quality, short production cycle, fast update, and new products are available every week. Customized products are supported. Welcome to buy!
2. about color
all display pictures are taken in kind, which is the closest to the physical tile. Although the color has been proofread, it is limited by image processing technology. The picture may be slightly different from the physical object, and the physical color is more pure and beautiful!
3. about customer service
the online time of the customer service is from 8 am to 10 pm every day. The customer service is fully responsible for answering pre-sales and after-sales matters. If your consultation is not answered in time, it may be that the consultation volume is too large or you leave temporarily, A message must be returned!
4. about after-sales service
(1) within 7 days after receiving the goods (subject to the date of receipt of the waybill) if any product quality problem is found, please contact the after-sales customer service in time. It will not be accepted within the time limit. The problem product must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box). No quality problems, no return, no replacement.
(2) Please communicate with the after-sales customer service before returning the goods. Please fill in the after-sales service form in order to track your return and get timely processing.
(3) in the case of sending goods not sold by our factory to our factory, we reserve the right to return the goods directly to the customer without handling all the returned goods and the freight shall be borne by the customer.
(4) the following conditions cannot be returned or exchanged: A the returned product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B repair or refit without authorization; C not used or stored according to normal methods; D the color and color are not returned or exchanged, and the goods beyond the after-sales service period. E seasonal products will not be returned after expiration.
5. about delivery
after receiving the order, we will arrange shipment within 48 hours and send Yuantong in China. Transport time will be affected by factors such as distance and weather. Jiangsu, Zhejiang and Shanghai usually arrive in 1-2 days, Anhui. Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin are generally 2-3 days, other areas 3-5 days, especially remote areas 4-7 days.
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